Shipping Policy

At FOODOS Wellness Innovations Pvt. Ltd., we strive to deliver your orders safely and efficiently. Please review our shipping policy below for details regarding order processing, shipping timelines, and delivery.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly extended.

Shipping Coverage

• We currently ship across India.
• International shipping may be available for select products and destinations. Please contact our customer support team for assistance.

Delivery Timelines

Estimated delivery times after dispatch:

Please note that delivery timelines are estimates and may vary depending on courier operations, weather conditions, or other factors beyond our control.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Free shipping may be offered on eligible orders as part of ongoing promotions.

Order Tracking

• Once your order is shipped, a tracking number and tracking link will be sent via email and/or SMS.
• Customers can use the tracking information to monitor the status of their shipment.

Delivery Attempts

• Our courier partners will make multiple delivery attempts.
• If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Damaged or Missing Shipments

If you receive:

• A damaged package,
• Incorrect products, or
• Missing items,

please contact our customer support team within 48 hours of delivery with photographs and order details. We will investigate and provide a suitable resolution.

Delays Beyond Our Control

While we work with trusted logistics partners, delivery delays may occur due to:

• Natural disasters,
• Extreme weather conditions,
• Government restrictions,
• Transportation disruptions, or
• Other unforeseen circumstances.

In such cases, we appreciate your patience and understanding.

Contact Us

For shipping-related queries, please contact:

FOODOS Wellness Innovations Private Limited
Email: cc@u360.in
Phone: +91 65612 27531

We are committed to ensuring a smooth and reliable delivery experience for all our customers.